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Privacy Policy for Jayèn Ltd and 3D Lipo & Aesthetics South Ltd

Effective Date: 4th July 2025
Last Updated: 4th July 2025

Jayèn Ltd and 3D Lipo & Aesthetics South Ltd (“we”, “our”, “us”) are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.jayen.clinic), book our services, or interact with us online or offline.

1. Who We Are

This Privacy Policy applies to:

• Jayèn Ltd 

• 3D Lipo & Aesthetics South Ltd 

We operate non-surgical aesthetics clinics across East Sussex

 

Contact Details:
📍 Head Office: 65 Sackville Road, Hove, East Sussex, BN3 3WE
📞 Phone: (+44) 07639 466784
📧 Email: info@jayen.clinic
🌐 Website: www.jayen.clinic

Both Jayèn Ltd and 3D Lipo & Aesthetics South Ltd are registered as data controllers with the UK Information Commissioner’s Office (ICO).

 

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data: name, date of birth, gender.

• Contact Data: address, email, phone number.

• Health Data: medical history or information you provide for treatments (special category data).

• Transaction Data: details of payments and appointments.

• Technical Data: IP address, browser type, device information, and cookies when you use our website.

 

3. How We Use Your Data

We process your personal data to:
✅ Manage bookings and provide treatments.
✅ Respond to enquiries and communicate updates.
✅ Deliver marketing communications (with your consent).
✅ Comply with legal and regulatory obligations.

We process special category health data only with your explicit consent or as required for treatment purposes.

 

4. Sharing Your Data

We do not sell your data. Your information may be shared with:

• Trusted service providers (e.g. booking systems, payment processors) who support our operations.

• Regulatory authorities or law enforcement where required by law.

 

5. Cookies and Tracking

Our website uses cookies to improve functionality, analyse traffic, and personalise your experience. You can manage your preferences in your browser settings.

 

6. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

 

7. Data Retention

Your personal data is kept only as long as necessary for the purposes we collected it, including to meet legal, accounting, or reporting requirements.

 

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Request correction of inaccurate data.

• Request erasure (“right to be forgotten”).

• Restrict processing in certain circumstances.

• Request data portability.

• Object to processing, including for marketing purposes.

To exercise your rights, contact us at info@jayen.clinic or (+44) 07539 466784.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

 

9. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website with the updated date shown above.

 

10. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact:

📍 Head Office: 65 Sackville Road, Hove, East Sussex, BN3 3WE
📞 Phone: (+44) 07539 466784
📧 Email: info@jayen.clinic

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